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Preorders are a great way to order the Mason Jar Boutique clothing you want without having to worry about sellouts. We want you to feel confident that you will receive your order within a reasonable timeframe.

Before you decide to order PREORDER item from our website, please note the following:

  • The ESTIMATED SHIP DATE is provided by our vendors and it is only an estimate. We cannot make any guarantees on the actual delivery date but will do our very best to keep the information as updated and accurate as possible. We also cannot guarantee that your order will ship on any specific date. We will process all orders in the order in which they are received. Again, we cannot guarantee the delivery date of any pre-ordered item.
  • All pre-orders are shipped on a first come - first served basis.
  • In the rare event we cannot deliver your pre-ordered items, we will refund your order immediately.
  • Payments for pre-ordered items are charged immediately upon checkout, not when shipped.
  • To cancel your pre-order, please contact us at support@shopthemasonjar.com.
  • If you order a pre-order item along with an in-stock item, your order will arrive in multiple shipments. If applicable, you will only be charged one shipping fee.
  • We do our best to communicate all the details about pre-order items in the item description. On occasion, details about the pre-order item may change and are out of our control. If at any time you have further questions, please contact us at support@shopthemasonjar.com.
  • Our customer service representatives have no additional information other than what is available on the product information page but we are always here to help you. Please feel free to contact us at support@shopthemasonjar.com with any questions. We do our best to reply to all inquiries within one to two business days.